We would like to take this opportunity to express how much we appreciated all that you did to ensure the successful purchase of our new home. As you know, we were especially under stressful circumstances since we just sold our house and had to find a replacement house during a low-inventory period. From our first meeting it was clear you were knowledgeable, dedicated, loyal, and above all--honest. You also made us feel like we were your top priority, if not your only priority. This was rather refreshing because we have worked with several agents, some of whom were quite well known and established and had excellent track record. You, however, impressed us with your energy, passion, drive and that is why we could not have been more convinced that you were the right agent for us. We truly appreciated the fact that you listened to our needs, understood our budget and goals, and were honest and straight forward. The level of sincerity and genuineness you displayed are a rare find in a real estate agent.
Your extraordinary negotiating skills were evident when our offer was accepted on a home that had multiple offers-- some much higher than ours. You also recommended a detailed and meticulous home inspector that helped us to make an informative decision. No doubt some agents would have recommended a home inspector who would find the fewest possible deficiencies in the home, reducing the chance of sale falling through, but not you. We truly felt like our best interests were looked after and that we had someone on our side. Additionally during escrow when we were feeling overwhelmed because of an issue that came up with our loan, you were right there to reassure us, made phone calls and jump through hoops for us. We can honestly say that if it wasn't for you we probably would not have gotten the home we are in now. Thank you so much for remaining calm and collected while we were in panic mode.
This letter certainly doesn't give you the credit you deserve, but we do applaud this opportunity to voice our opinion about the type of realtor you are. We can confidently say that you are, hands down, the best realtor we have encountered and worked with. You are head and shoulders above the rest! We are thankful, privileged and happy that you were our realtor, and now a friend. We look forward to referring you to anyone looking to sell or buy a home. You are simply the best!
My wife and I recently purchased a home with our realtor, and now friend, Evelyn Cruz. I cannot say enough good things about Evelyn. We had very specific requirements, location and price range and Evelyn was tenacious and proactive throughout the whole process. The property we ultimately chose was a short sale and Evelyn worked tirelessly with us and the other realtor to successfully close the deal. She was involved in every aspect of the home purchase; working very closely with us from loan procurement to signing the final loan documents with the escrow company. She has valuable resources and networking skills and fought to get us the best loan possible.
She is a problem solver and always found a timely, creative way to work with us on whatever concern we had. She puts the needs of her clients far above her own and goes above and beyond the duties of any ordinary realtor. She is honest and knowledgeable about the properties on the market and can quickly filter out all the extraneous listings that seem to saturate the market and real estate search engines. We must have sent her close to a hundred inquiries and she would look into each and every one to see if it would meet our needs. She shows a genuine concern for her clients and their well-being. I will proudly refer Evelyn to my friends and neighbors and look forward to working with her again on our next real estate transaction.
~ Sean Michael Faxon
Just wanted to take the time to thank you for all your help. As I told Fermin, I'm very grateful he reffered me to you because of your continued help after the sale. Very Impressive. Thank You!!
All in all, know that you have a loyal customer in me and I'll be refferring you whenever I can. Thank You again.
~ Ed S.
I wanted to thank you for your all the hard work, tenacity and not giving up on us when it seemed like we were never going to get a house. In times of so many short sales, bank owned property and being first time home buyers we really needed someone who knew what they were doing. As you know we had two other agents that just didn't live up to our expectations. I guess you have to search thru the haystack until you find the needle and for us, you were the needle. I believe your total commitment; stylized bids and knowledge got us so many of our offers accepted. We really love our new house, no, our new home. After renting for so many years and house prices soaring we never thought it would be possible. So I wanted to thank you for helping us make our dream come true. Thanks Again, Your Longest Clients Ever!
~Cari & Joe Mercado
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